Refund policy

✅ 2-day return window

• ✅ Customer pays return shipping

• ✅ 20% restocking fee

• ❌ Returns only for damaged items (confirmed before packing)

• ✅ Final sale items not eligible for return

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✨ Return & Refund Policy

Last updated: June 9, 2025

At A Cup of Nostalgia, every piece is made with deep love and intention. Because of the care and uniqueness involved, we follow a very limited return and refund policy, outlined clearly below:

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💔 Returns — Only for Damaged Items

We only accept returns if the product arrives damaged in transit. We will NOT accept returns for:

• Change of mind

• Delays caused by the courier

• Minor imperfections or color differences

• Items that are not damaged or defective

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⏳ Return Window

To be eligible, you must contact us within 2 days of delivery with:

• A photo of the damaged item

• Your order number

• The packaging intact

We will verify the issue and guide you through the next steps.

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📸 Pre-Packing Assurance

Before dispatch, we take a photo of your product to confirm it was sent in perfect condition. This will be shared with you — a small promise from our side to be transparent and fair.

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📦 Return Shipping

• Return shipping must be paid by the customer.

• We do not offer prepaid return labels.

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🔁 Restocking Fee
If a return is approved, a 20% restocking fee will be deducted from your refund to cover processing and handling.

 

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🚫 Final Sale Items

Some of our collections or products are marked as Final Sale — these cannot be returned or refunded under any circumstances. This will be clearly mentioned on the product page.

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🧡 Reminder

By purchasing, you agree to these terms. We’re a small, heartfelt business — and your understanding helps us preserve the magic of nostalgia.

With warmth,

The A Cup of Nostalgia Team